Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at elenag4100@gmail.com. Please note that returns will need to be sent to tus by contacting us.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at elenag4100@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at elenag4100@gmail.com.

 

  • Terms of Service

  • Privacy Policy

  • Store Policies (returns, repairs, shipping)

  • Healing Disclaimer

  • Jurisdiction (Illinois-based protection)

  • Added Shopify-protected clause and standard web protections

  • Final sale policies for crystal trees

  • Repair policy for damaged items within 14 days

📅 Effective Date: February 12, 2026
🌐 Website: https://miandsipocketorgs.com/
🛍️ Shop: https://mimispocketorganites.myshopify.com/
📍 Location: Illinois, United States

Mimi’s Pocket Organites – Master Website Policy & Terms

🧾 Terms of Service

Last Updated: February 12, 2026

Welcome to Mimi’s Pocket Organites. By accessing or using our website or Shopify store, you agree to the following legally binding terms.

1. Use of Products

Our orgonites and crystal products are handcrafted for decorative, spiritual, and wellness-related practices. They are not medical devices and do not treat, cure, or prevent any medical or psychological condition. Use of products is at your own discretion and risk.

2. Eligibility

You must be 18 years or older to make a purchase. By using this website, you affirm that you meet the age requirement and are legally allowed to enter into this agreement.

3. Order Acceptance

We reserve the right to cancel or refuse any order for any reason, including suspicion of fraud or abuse.

4. Intellectual Property

All content on this site — including designs, logos, product photos, and copy — is owned by Mimi’s Pocket Organites and may not be used without permission.

5. Limitation of Liability

To the fullest extent allowed by law, Mimi’s Pocket Organites is not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or website.

6. Indemnification

You agree to indemnify and hold harmless Mimi’s Pocket Organites, its owner(s), affiliates, and employees from any claims, demands, losses, or legal actions arising from your use of the website or purchase of products.

7. Governing Law

This agreement is governed by the laws of the State of Illinois. All disputes will be resolved exclusively in the courts located in Cook County, Illinois.

🔐 Privacy Policy

Last Updated: February 12, 2026

Mimi’s Pocket Organites respects your privacy. This policy explains how we collect, use, and protect your information.

1. What We Collect

  • Name, email, shipping & billing address, and payment info when placing an order

  • Analytics and cookie-based data for website performance tracking

2. How We Use It

  • To process orders

  • To communicate updates or promotions (opt-out any time)

  • To improve website usability and performance

3. Data Security

We use trusted, PCI-compliant platforms (Shopify, Stripe, PayPal) for payment and order processing. While we maintain strong security practices, we cannot guarantee 100% safety against cyber threats.

4. Data Sharing

We do not sell or share your personal data with third parties, except as needed to process your order.

🛍️ Store Policies

Shipping

  • Orders are handcrafted and typically ship within 3–5 business days.

  • You’ll receive a tracking number upon shipment.

Repair & Returns Policy

We stand behind our creations — however, due to the nature of spiritual and handmade products:

  • Cracked or Damaged Items: If your item arrives cracked or defective, contact us within 14 days of delivery, and we’ll remake or repair it for free.

  • Return Window: You may contact us within 14 days of delivery for repair requests only.

  • Crystal Trees Are Final Sale: Due to customization and fragility, all crystal tree purchases are final and non-refundable.

💡 Note: Shipping charges for returns or repairs may be the buyer’s responsibility unless the item was defective on arrival.

Lost Packages

Once an item is marked delivered by the carrier, Mimi’s Pocket Organites is not responsible for loss or theft. Please follow up directly with the carrier if your package is missing after delivery.

🧘 Healing & Spiritual Disclaimer

Our orgonite products are intended for spiritual, meditative, and decorative use. They are not a replacement for professional medical, legal, or psychological services. The metaphysical properties described on our website are based on historical and traditional uses, not clinical evidence.

By purchasing from this website, you acknowledge and agree that any perceived benefits are subjective and not guaranteed. You agree to hold Mimi’s Pocket Organites and its affiliates harmless from any legal or financial claims related to product use.

💻 Website Legal Protections

Cookie Notice

We use cookies for site analytics and basic functionality. By continuing to browse the site, you consent to our use of cookies.

DMCA / IP Notice

If you believe any content violates intellectual property rights, please contact us at [Insert email] to submit a takedown request.

Payment Fraud / Chargebacks

Any fraudulent chargebacks or disputes will be challenged with proof of shipment and purchase. We reserve the right to ban users engaging in such activity.